If you've never done a video consultation for something like diet or skin concerns, the process can feel unfamiliar. Here's exactly what happens, step by step.
Step 1: You submit a request
Fill out our consultation booking form with your concern, preferred consultation type (Ayurveda, diet, hair, skin or child wellness), and preferred time.
Step 2: We confirm your slot
Our team reaches out via WhatsApp, phone or email within 24 hours to confirm a time that works for you — accounting for your timezone if you're abroad.
Step 3: The consultation itself
A qualified doctor joins a secure video call at the scheduled time. Expect focused questions about your specific concern, relevant history, and lifestyle factors — typically 20-30 minutes for a first consultation.
Step 4: You receive your plan
Following the call, you'll receive a written summary covering diagnosis, recommended products, dietary guidance and next steps — so nothing relies on memory alone.
Step 5: Products, if needed, are arranged
If medicines or oils are prescribed, we coordinate delivery — domestic or international shipping depending on your location.
Step 6: Follow-up
A follow-up consultation is scheduled to check progress and adjust your plan — particularly important for chronic or ongoing conditions.
Different consultation types, same process
Whether it's a general stress consultation, a diet consultation, or a skin concern like eczema, this same structured process applies — only the questions and recommendations differ.