One of the most common questions we get from NRIs is simply: "Can I actually get real Kerala Ayurveda products delivered to me?" Yes — here's exactly how the process works.

Step 1: Browse or ask

You can browse our full product catalogue by category — oils, medicines, wellness products, postnatal kits, hair care, skin care and therapy equipment — or simply message us your specific needs on WhatsApp if you're not sure what you need.

Step 2: Get a consultation first, if needed

For condition-specific products (like treating psoriasis or arthritis), we recommend a quick consultation first, so you order the right formulation rather than guessing.

Step 3: Share your order and address

Send your product list and delivery address via WhatsApp. We'll confirm availability and provide a shipping cost and estimated delivery time for your country.

Step 4: Customs and documentation

We provide the necessary documentation for customs clearance. Most Ayurvedic oils and herbal powders ship without issue to UAE, UK, USA, Australia, Canada and across Europe, though we'll flag any country-specific restrictions upfront.

Step 5: Delivery and follow-up

Once your order ships, we share tracking details. If the product is part of an ongoing treatment, we'll also schedule your follow-up consultation to check progress.

A note on authenticity

Every product we ship is sourced from established Kerala Ayurveda manufacturers — the same suppliers used by our home healthcare and treatment program divisions, so there's no difference in quality between what we use in-clinic and what we ship abroad.

Before you order: a checklist

  • Check your country's rules for importing herbal products, including limits on quantity, labelling and prohibited ingredients.
  • Ask for the full ingredient list, manufacturer name and batch number.
  • Be cautious with products making disease-cure claims. Reputable products do not promise cures.
  • Tell your doctor about any product you plan to take, especially if you take prescription medicines.
  • Avoid mixed or unlabelled products, and anything that does not name its ingredients.

Quality and safety concerns to know about

Health authorities in some countries have warned about contamination, including heavy metals, in certain imported traditional products. Buying from sources that can show testing and clear labelling reduces risk. If a product is unlabelled or sold with extravagant claims, avoid it.

Shipping practicalities

  • Liquids and oils may need careful packaging and may be restricted by some carriers.
  • Customs may inspect or hold shipments; delays are possible.
  • Check delivery times and what happens if a parcel is held.
  • Keep the prescription or consultation record in case customs ask for it.

Message us with your country and the products you are interested in, and we will say honestly what can be arranged. See our store.

Consider the alternative: local alternatives and a consultation

Sometimes a local product or a simple lifestyle change meets the need without importing anything. A short online consultation can help you decide what is actually necessary.

Medical note: This article is general Ayurvedic and wellness information, not a diagnosis or a substitute for a doctor's advice. See our medical disclaimer.